Hotmail has been around for more than three decades now. Over the years, Hotmail has seen many changes and integrations to its platforms. As a result, some errors continue to remain without a fix. One such old error that continues to haunt users is Error 3219.
Read on as I explain the causes of error 3219 and how to fix it.
What Causes Error 3219 In Hotmail
Error 3219 prevents you from sending and receiving messages. Here’s what causes this error.
DeltaSync Protocol
Outlook’s latest version is built on the Office 365 platform, and this platform doesn’t support many protocols and configurations of the earlier versions. The Delta Sync Protocol, for example, was a part of the earlier versions’ default configuration and this protocol was responsible for syncing files and folders.
Now, other protocols have replaced DeltaSync, and this results in conflicts at times, especially when you use Hotmail accounts on the Office 365 platform.
So, how can you overcome this error?
Solutions To Fix Hotmail Error 3219
There isn’t much you can do to fix this error as this happens due to built-in configuration incompatibilities. Your best fix is a workaround where you deactivate your current account and create a new one.
Reconfigure Your Account
An active account that can’t send or receive emails has no value. So, take the necessary backup and deactivate it.
Below are the steps to deactivate your account.
- Go to Outlook, right-click your Account Name, and select Properties.
- On the General tab, look for an option called “Include this account when receiving mail or synchronizing”
- Click Apply and OK.
This step ensures that your email and folder structure with their contents don’t change when you reconfigure your account.
Once you’ve deactivated, it’s time to reconfigure your account.
To do this,
- Head to the Accounts tab and click on the plus sign.
- On the new page, type your email address, password, and display name.
- Next, configure your server.
- Under the Server Type option, select IMAP and in the Server-address tab, type imap-mail.outlook.com. The port number is 993.
- Check the “Requires a secure connection SSL” box
- For the outgoing server information, choose the Server address as smtp-mail.outlook.com and the port number is 587.
- Check both the checkboxes below it.
- Finally, click Next.
With this, you’ve reconfigured your account and should start receiving messages again. (this can also help fix Hotmail error code 500.)
Remove Your Old Account
Once you start sending and receiving emails, go ahead and remove the old account, as it makes no sense to hold on to it. Simply right-click on the account name and select “Remove.”
Sometimes, your Windows settings and even anti-malware software may throw an error. If that’s the case, consider stopping your anti-malware for a few minutes until you remove the account and activate it again.
Also, note that there are third-party tools that can handle this issue for you, but they come with a monthly subscription or a one-time license fee. That’s an option to consider if the above steps don’t fix error 3219 for you.
